Vodafone Group is a leader in communications technology through mobile, fixed, broadband and TV. It has mobile operations in 24 countries including Türkiye. It partners with mobile networks in 43 more, and provides fixed broadband in 19 markets.
As of June 2021, Vodafone Türkiye has more than 24 million mobile customers and 1.2 million fixed broadband customers.
In 2018, Vodafone Türkiye chose Telenity VCP in order to consolidate their call related applications and build a consolidated call completion suite (CMS).
Telenity delivered VCP-based Consolidated Call Completion Suite to Vodafone with Voice Mail, Mobile Collect Call, Missed Call Notification, Notification of Reachability and a number of sub services.
The project presented a number of challenges. It is a complex process to migrate 12 VAS services provided by 4 vendors to a single vendor. Since these services already have many intricate service customizations, maintaining feature parity and service continuity was critical. To achieve a problem-free integration and a smooth migration of the services, the technical teams of Telenity and Ooredoo Qatar worked closely to analyze the existing services and the deployment environment.
As is the case for the majority of service providers, for Ooredoo Qatar, the management of VAS and core messaging services from multi-vendors was complex and costly.
"Vodafone project presented us with a unique opportunity and challenge where the objective was to transform their legacy solutions in the Value-Added Services and Messaging space. We applaud Vodafone’s bold decision to upgrade multiple platforms all at the same time to achieve increased operational efficiency, flexibility, agility, and reduced total cost of ownership. We are humbled by their trust in us and our future-proof VAS consolidation technologies."
Site by Site Delivery
Launch of all services
The project was completed in six months and Vodafone Türkiye launched all the services as planned.
The VCP-based call completion suite has been running in Vodafone network since May 2019.
After the launch of the platform, Vodafone Türkiye has requested many enhancements on the platform, which have enhanced the performance of the solution and increased the call completion rate.
With this project, Telenity became a supplier for Vodafone Türkiye and became a member of the Vodafone Group Supplier List. Our aim is to deliver all messaging and voice related applications to as much Vodafone affiliates as possible.
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