Support

7

days

24

hours

Telenity provides its customers 24/7 accessible product delivery and engineering support around the globe. Our customer support programs and services have been designed to meet your corporate support needs. We are dedicated to satisfying your ultimate expectations, whether you are a developer needing occasional support during business hours, or an international organization requiring 24×7 availability.

We strive to ensure that our customers get the highest quality customer support, in the most efficient manner. Telenity Customer Support Centers worldwide are staffed with trained, industry-experienced support engineers to provide consistent and reliable support services for the complete range of Canvas products.

Through our Online Customer Support Center, you will be able to submit web-based issues (technical requests, questions, documentations, product enhancement requests, professional services, etc.) to our technical team. All received issues are reviewed, prioritized and resolved in a timely manner.

All incoming customer inquiries will be given a unique issue identifier by our Customer Support Center. All follow-ups regarding the submitted issues should go through the Telenity Customer Support Center and include the issue identifier whenever possible.

Telenity Global Support Center

(+90) 212 468 2131

(+1) 203 445 2006

Please do not hesitate to call us if you have further questions about the Online Customer Support Center, our products or services.