Vodafone Turkey

 

Overview

Vodafone Group is a leader in communications technology through mobile, fixed, broadband and TV. It has mobile operations in 24 countries including Turkey. It partners with mobile networks in 43 more, and provides fixed broadband in 19 markets.

As of June 2021, Vodafone Turkey has more than 24 million mobile customers and 1.2 million fixed broadband customers.

In 2018, Vodafone Turkey chose Telenity VCP in order to consolidate their call related applications and build a consolidated call completion suite (CMS).

Telenity delivered VCP-based Consolidated Call Completion Suite to Vodafone with Voice Mail, Mobile Collect Call, Missed Call Notification, Notification of Reachability and a number of sub services.




Challenges


The project presented a number of challenges. It is a complex process to migrate 12 VAS services provided by 4 vendors to a single vendor. Since these services already have many intricate service customizations, maintaining feature parity and service continuity was critical. To achieve a problem-free integration and a smooth migration of the services, the technical teams of Telenity and Ooredoo Qatar worked closely to analyze the existing services and the deployment environment. 
As is the case for the majority of service providers, for Ooredoo Qatar, the management of VAS and core messaging services from multi-vendors was complex and costly.


"Vodafone project presented us with a unique opportunity and challenge where the objective was to transform their legacy solutions in the Value-Added Services and Messaging space. We applaud Vodafone’s bold decision to upgrade multiple platforms all at the same time to achieve increased operational efficiency, flexibility, agility, and reduced total cost of ownership. We are humbled by their trust in us and our future-proof VAS consolidation technologies."

Gürol Akman
CTO of Telenity

Approach

Design

  • All the expected functionalities and integration points were clearly identified during the design phase together with the Vodafone Turkey Architecture team. 
  • Design was revisited time and again during the implementation phase in line with the agile methodology

Site by Site Delivery

  • Delivery started on a single site and all integrations/testing were completed on the main production site.
  • When the production site was successfully established, the second site deployment was conducted within a considerably shorter time frame.

Migration

  • Existing data were extracted from the previous system and were uploaded onto the new consolidation platform.

Launch of all services

  • Since all the call completion applications are integrated and run as a unit, all applications were launched simultaneously.

Result

The project was completed in six months and Vodafone Turkey launched all the services as planned.

The VCP-based call completion suite has been running in Vodafone network since May 2019. 

After the launch of the platform, Vodafone Turkey has requested many enhancements on the platform, which have enhanced the performance of the solution and increased the call completion rate.

Conclusion

With this project, Telenity became a supplier for Vodafone Turkey and became a member of the Vodafone Group Supplier List. Our aim is to deliver all messaging and voice related applications to as much Vodafone affiliates as possible.

 

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