SIM-Based Location Tracking

Frequently Asked Questions

General FAQ

What is SIM based tracking and how is it different from GPS tracking?

SIM tracking works on the principles of SIM triangulation and works without GPS, relying on mobile network towers, useful in areas with poor satellite coverage.

While GPS tracking provides highly accurate, real‑time location data using satellite signals. But can be unreliable where location tracking for long-distance or longer duration is required

To track your commercial fleets. workforce and any other resources without buying any additional devices, you can bundle both location tracking services for reliability.

How does SIM triangulation work for tracking?

India has a strong mobile tower network throughout the country, Does not matter which network provider your are using these towers keep you connected to the network.

SIM triangulation uses cell tower signals to estimate the position of a mobile device. By measuring the distance from multiple towers, it can provide an approximate location even when GPS is unavailable—ideal for urban areas or indoors.

How do IoT devices enhance location tracking?

IoT devices can be embedded in assets, vehicles, or equipment to transmit location data continuously. They integrate with GPS and SIM triangulation to provide comprehensive tracking, monitoring, and analytics.

Which phones are supported?

Telenity Sim tracking services support both feature phones with keypad and and smart phones.

What is location intelligence?

Location intelligence is the process of collecting and analyzing geographical location data to gain insights into movement, behavior, and patterns. It helps businesses track assets, vehicles, and people using technologies like GPS, SIM triangulation, and IoT devices.

You can bundle asset monitoring solutions and have detailed analytics reports for location history and set of parameters to guide route planning, theft mitigation, attendance management, customer service, workforce tracking, emergency assistance and much more.

 

Who can see my tracking data?

With Telenity, all your data is encrypted and transmitted securely. We follow industry best practices to ensure privacy and compliance with data protection regulations.

Our fluid hierarchy management features help you to set up your interface so you have full control over which departments or employees can access which database.

What all can I track with Telenity location tracking service and location intelligence?

You can track your assets, fleets and manpower with Telenity location tracking solutions. Telenity has deployed location-based services in industries like:

  • Logistics and supply chain

  • Transportation and fleet management

  • Warehouse, retail and delivery management

  • Construction and heavy equipment tracking

  • Security and emergency response

  • Banking, finance, security, and compliance
  • Chemicals, fertilizers, mining
  • Healthcare and emergency services

 

Why Telenity SIM tracking services

What are the main features of Telenity's location tracking portal?

No setup cost, Trip scheduling, remote activation, hierarchy management and real time tracking are few of the features of Telenity SIM location tracking service in India.
Schedule a call with our representatives for a free demo.

 

What is the benefit of using location based service?

Track your assets to Increase your profits by analyzing, auditing and scheduling fuel consumption to plan better routes. To know more click here.

Why should I choose Telenity location tracking services?

Telenity offers location tracking services at the competitive prices.
SIM based tracking solutions ensure you don't have to spend extra in terms of external hardware, expensive smartphones, paid apps or separate internet packs. We are a 20 year old company trusted by the market leaders worldwide. Choose Telenity for our reliability, instant support and customizable plans best for your business model.

Consent

What is consent?

Consent is the process of intimation to the assets and their agreement to the fact that their location is being tracked by their employer,

Why do I need to take consent to track my employees?

To avoid misuse of the technology, the employers can track their employees with their expressed consent as per Indian penal law.

What is the process of taking consent?

The admin will generate a request and a message or a call will be sent to the number to be tracked where the consent can be recorded.

How to give consent?

The end user can give the consent on either the message by typing Y to the consent message or over the call on the IVR by pressing the respective buttons.

How long is the consent valid for?

Consent validity to track your employees is a variable and decided at the time of agreement with the employer.
If no terms are defined, the consent is valid as per the operator guidelines.

User Interface

How long can I track my fleet in one trip?

The trip tracking duration is customizable; talk to your account manager to suit your business needs.

Where do I see the location of my truck?

Telenity's portal shows you the location of the vehicles on a map interface.

How do I know if my truck is not following the assigned route?

You can set up alerts or push notifications in case of deviations from the assigned path.

How do I see the reports?

With Telenity, You get admin control panels where you can see all your trip related data and reports for your vehicles and on ground manpower.

Can I see old trips' reports?

You can see the trip data for past 90 days before its permanently deleted.

How to set up permissions for the access of reports?

Telenity location tracking portal has great hierarchy management features.
Call us today so our experts can help you set up your portal to suit your business needs.

Contact Us

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