Unified Messaging takes messaging to the next level by supporting voice, e-mail and fax on a single, easy-to-use platform for both wireline and wireless networks. Unified Messaging is likely to be one of the most lucrative mobile services to increase ARPU and reduce subscriber churn in the coming years.

The Canvas^® brand covers multiple solutions with key components that are optimal for future growth in the evolving next generation networks (3G/IMS). Each Canvas product offers not only a point solution, but also re-usable building blocks that seamlessly integrate with other Canvas products as well as with Telenity partner solutions. Canvas UMS, Unified Messaging System, is a member of the Canvas Converged Messaging portfolio.

Today, most people maintain separate voice mail, email, SMS and MMS accounts and fax is a communication tool that is often limited to paper. With Canvas UMS network operators can now offer their subscribers an integrated messaging service that addresses their evolving needs.

Canvas UMS is a telco-grade, scalable system that is designed to be future-proof thanks to its IP-based message store. Its unique modular architecture and open interfaces allow Canvas UMS to adopt new innovative services and new technologies to support both existing and next-generation wireless networks.

Single mailbox for all message types reducing overall storage costs in the network. Canvas UMS provides a unified messaging platform that supports the storage and delivery of voice mail, fax, SMS, MMS, email and video mail offering a true multimodal experience. Canvas UMS not only stores different types of data, but also allows interactions between different services and media.

Support for multiple interfaces to the mailbox making services fast to learn and easy to enjoy. Each subscriber has a mailbox to deposit, retrieve and forward messages using a variety of interfaces including IVR Web, ASR and TTS.

Service Creation with GUI and VoiceXML to simplify the development and delivery of voice services. The openness offered by VoiceXML, the simplified service creation process and wide availability of development tools create a good base for further innovation in services and for multiple sourcing scenarios and business models for carriers globally.

Seamless migration path to next generation wireless networks and IMS. Canvas UMS offers seamless 3G migration path for Telecom Operators by delivery and display of rich multimedia content (images, audio and video) that can be streamed when the network capabilities supports the required bandwidth.